• Customer Support Specialist – ELP995

    Due to company growth our client based in Gloucester is now looking for a Customer Support Specialist to join their expanding team on a permanent basis.

     

    The client is looking for bright individuals looking to start a career with bags of personality that they can bring to the company. The company offer full on the job training to ensure that you know the product inside out. This is a great opportunity to work within a modern open plan office and join a family grown, dynamic and aspirational business that treat all employees as individuals and encourage personal growth.

     

    Duties/Responsibilities;

    - Become familiar with the terminology and process involved with the product

    - Dealing with customers via incoming telephone calls, support ticket, face-to-face, live-chat and any other means

    - Identifying the issue and working with the customer to solve issues efficiently and accurately

    - Provide front line support for customers

     

    Candidate Attributes;

    - Confident, professional and personable

    - Passionate with a desire to learn

    - Excellent listening and questioning skills

    - GCSE or equivalent in English & Maths (C or above)

    - Experience of working with Microsoft Office

     

    This is a great opportunity for a candidate looking to join a fast-paced company who offer lots of future progression/training/qualifications. 

     

    Salary - £18,000 – 20,000 + 23 days holidays + bank holidays + pension + life assurance + further educational and skills training programmes.  The company also provides break out areas with refreshments provided.  All employees are issued with new laptops and iPhones.

     

    Hours – Monday – Friday – 40 Hours per week

     


Working Hours

40 hours per week



What to do next...

If you would like to apply for or register an interest in this vacancy please fill in the form on this page and remember to include your current CV if we do not currently have it on file.


Apply Now

If you would like to apply for this position, please enter your details and we will contact you to discuss your suitability.

- can we contact you regarding similar roles?
- can Anderson Recruitment keep in touch?

Add your CV