• Entry Level Office Opportunity! ELP145

    My fantastic client based in the heart of Cheltenham have a fantastic opportunity to join their fun and outgoing team as a Customer Service Advisor.

     

    Candidates from a retail, hospitality, or office background will be considered for this role. All the client asks is for a committed and hardworking attitude with the willingness to learn.

     

    Responsibilities/Duties;
    -Processing correspondence, renewals activity and new business quotations
    -Ensuring that all workflow activity is completed in accordance with approved business processes
    -Ensuring calls are answered in a timely professional manner, ensuring the required customer experience is always delivered.
    -Understanding the client's demands and needs and providing insurance solutions.
    -Ensuring that any customer complaints are identified and handled strictly within the company's complaints procedure.

    Candidate Attributes;

    -Previous customer service experience from any industry

    -Self-motivated and able to work within a team environment

    -Confident on the telephone

    -Excellent communication skills

    -Good organisation skills and be task driven

     

    Hours- 35 hours per week. Shifts between 9am-8pm during peak months, 9am-5pm during non-peak months.

     

    Salary- £16,900 Basic with OTE of £19,000


     

     


Working Hours

35 hours per week. Shifts between 9am-8pm during peak months, 9am-5pm during non-peak months.



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