Our client, who are one of the largest within in their industry currently require passionate candidates to join their IT support team in Gloucester on a permanent basis.
The positions available are for a Product Support Specialist and Server Support Engineer which requires providing excellent product and technical support to customers by phone and email. No experience is required just a desire to succeed in the IT industry.
The successful candidate will be supported with a full training programme as well as never-ending opportunities for further growth and development.
- Excellent communication skills.
- Ideally IT knowledge, self-taught or previous experience.
- Confidence in handling difficult customers.
- Self-motivated with the desire to succeed.
- Ideally previous customer service experience.
- Very keen interest in the IT industry.
Hours: 40 hours per week, shift rota.
Salary: £20,400 per annum which includes 20% shift allowance, excellent bonuses, free parking, 25 days’ holiday and bank holidays.