• IT Support Opportunities – 1st/ 2nd Line - FH632

    Our client, who are one of the largest within in their industry currently require passionate candidates to join their IT support team in Gloucester on a permanent basis.


    The positions available are for a Product Support Specialist and Server Support Engineer which requires providing excellent product and technical support to customers by phone and email. No experience is required just a desire to succeed in the IT industry. 


    The successful candidate will be supported with a full training programme as well as never-ending opportunities for further growth and development.


    Key skills:

    - Excellent communication skills.

    - Ideally IT knowledge, self-taught or previous experience.

    - Confidence in handling difficult customers.

    - Self-motivated with the desire to succeed.

    - Ideally previous customer service experience.

    - Very keen interest in the IT industry.


    Hours: 40 hours per week, shift rota.

    Salary: £20,400 per annum which includes 20% shift allowance, excellent bonuses, free parking, 25 days’ holiday and bank holidays.

Working Hours

40 hours per week, shift rota.

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