My client, an established market leader within their filed are currently recruiting for an Order Processing Administrator to join their team based in Tewkesbury on a permanent basis.
This is an exciting new opportunity due to the companies continued expansion and growth!
-Dealing with customer enquiries via email & telephone
-Provide information on stock availability & pricing over the phone
-Processing customer orders received via telephone, Email & Fax
-Checking and converting customer quotations
-Raising sales orders in Sage 200 with correct pricing, carriage charges and noting any special customer requirements
-Providing order acknowledgments to customers and resolving discrepancies or queries
-Sending orders to warehouse & die-cutting departments with any special instructions noted
-Raising purchase orders on suppliers and providing delivery notes for direct delivery goods
-Updating contacts, special prices and memo notes for existing customers
-Raising sample requests for customers
-Track outgoing parcels, inform customers of delays and obtain proof of deliveries where required
-Ability to work quickly but thoroughly in a fast-paced environment
-Have a high level of attention to detail.
-Have strong organisational skills
-Have an excellent telephone manner and be confident speaking with customers and suppliers
-Be a fast learner, self-motivated and able to organise their own workload with strong time management skills
-Experience with SAGE would be an advantage
Hours- Monday to Friday, 9am-5.30pm
Salary- Up to £18,000