• Customer Service Administrator – (Estate Agents) – BA440

    This is a great opportunity to join a firmly established Estate Agents, based in Quedgeley, Gloucester.  Our client is currently recruiting for a Customer Service Administrator to implement the smooth transition of residential sales once the sale has been made, through to completion in line with the company business plan.  You will be liaising with buyers, sellers, solicitors and mortgage companies, working in a fast-paced environment.

     

    If you are always striving to make sure the customer is satisfied, confident dealing with different types of people on the phone and problem solving, this role would be suitable for you.

     

    Main duties will be:

    - Liaising with purchasers, vendors, Solicitors, Mortgage Brokers, surveyors and all other parties involved in the house buying process to achieve company targets

    - Ensure that all management Information is reported to the relevant people within agreed timescales

    - Provide updates to all parties

    - Operate within the appropriate laws, regulations and company policies

    - Maintaining customer records
    - High quality customer service

     

    Candidate Attributes:

    - Exceptional customer service skills
    - Must be able to work well under pressure and to meet timescales and targets

    - Have excellent planning and organisational skills

    - Be able to work as part of a team

    - Be able to communicate at all levels

    - Be computer literate

    - Have a pleasant attitude and excellent customer service skills

     

    Salary:  £18,000 - £19,000 depending on experience  

     

    Hours: Monday – Friday - 9am – 5.30pm


Working Hours

Monday – Friday - 9am – 5.30pm



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